Effective from 23 October 2026.

Who we are

The data controller is the International Institute of Natural Health (MIPZ), Radnička cesta 20a, 10000 Zagreb, Croatia, OIB 38423852902. For any privacy questions write to mipz.zg@gmail.com or call +385 1 5620 108.

What data we collect

• Contact form: name, e-mail address, phone number and the content of your message.
• Programme sign up: details about the child and parent that you voluntarily provide to join a programme.
• Technical data: IP address, browser and device type, logged by the server for security.

Why we use it

We use your data only to answer your enquiry, organise participation in our programmes and keep the website secure. The legal basis is your consent, steps taken at your request and our legitimate interest (Art. 6 GDPR).

How long we keep it

Contact form messages are kept for up to 2 years, and programme participant data as long as required by the regulations for associations. After that it is deleted.

Do we share data

We never sell your data or share it with third parties for marketing. Only our staff and service providers that help us operate (website hosting and e-mail service) have access, under confidentiality obligations.

Cookies

Cookies are small files the website stores in your browser. We use:

• Necessary cookies that make the site work and remember your cookie choice. These do not require consent.
• Third party cookies set by embedded content: YouTube videos (privacy enhanced mode) and the Google map on the Contact page.

You can change your choice at any time using the cookie icon at the bottom of the page or by deleting cookies in your browser settings.

Your rights

You have the right to access, correct or delete your data, restrict processing, data portability and to object to processing. You can withdraw consent at any time. Send your request to mipz.zg@gmail.com and we will reply within 30 days.

If you believe your rights have been violated, you can lodge a complaint with the Croatian Personal Data Protection Agency (azop.hr).